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Website Usage FAQs
I was doing a Self Empowerment program and got disconnected....
I couldn't see my results......
I see only blank pages......
I've lost my username or password
I can't find what I'm looking for......
Do you have a Privacy Policy?
Does Robert McDowell really spend an hour on online consultations and make the treatments himself?


I was doing the Online Health Test or a Self Empowerment program and got disconnected....
If you did not close the Browser page you were using, you can reconnect and continue the Test. If not, you will have to start all over again. For help email [email protected].

I couldn't see my results......
This happens only if your internet connection is very slow or you have been disconnected. It also happens when you are using a very old browser. For help, email [email protected] with your username.

I see only blank pages......
If you are doing an Online Test and see a blank page, go back to the previous page, re-enter your username and continue.

I've lost my username or password
Email [email protected] with either your username (if you remember it) or your full name and the email address you used to sign up.

I can't find what I'm looking for......
If you haven't already tried searching (http://www.herbal-treatments.com/search.html), email [email protected] with your Search Term or use the Contact Us page to ask about a herbal treatment.

Do you have a Privacy Policy?
Yes. Click here to read it.

Does Robert McDowell really spend an hour on online consultations and make the treatments himself?
Actually Robert and Cath work together on all online consultations nowadays. Robert brings his herbal medical experience to bear on each case and Cath looks at the patient from an energetic healing and spiritual viewpoint. Cath has been a healer herself for 10 years and has a busy practice in her own right.

The written report which results from each consultation reflects their consensus on both the underlying reasons for the patient's ill health patterns and the treatment recommendations. Often you will find a separate explanation from Cath within the report explaining her perspective and making specific recommendations.

Robert normally types the reports himself, as he is a faster typist than Cath, and the actual individual herbal recipes decided upon, are often made up by Robert's staff in the clinic and posted out the same day the report is produced and emailed back to you.



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